FAQ

Payments & Security

Yes, your payment data is completely secure. We use direct payment gateways that comply with the strict PCI-DSS (Payment Card Industry Data Security Standard) regulations, managed by the PCI Security Standards Council. This council includes renowned brands like Visa, MasterCard, American Express, and Discover. This ensures that your transactions are protected according to the highest industry security standards.

Yes, we accept online payments via secure and reliable payment gateways that comply with PCI-DSS standards, ensuring the security of your payment data.

For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here.

For more information, you can also consult the Shopify Terms of Use here or the Privacy Statement here.

We accept payments from major credit card companies such as Visa, Mastercard, and American Express.

Shipping & Delivery

All orders placed on Trendy Piercings are processed daily.

We ship your packages within 1 to 3 business days (Order processing time).

Delivery times depend on your shipping address:

  • Country: FRANCE
  • Delivery time: 2-4 business days
  • Shipping costs: €0 *
  • *FREE shipping for purchases of €29 or more.

We offer three types of delivery to suit your needs:

  1. PREMIUM Delivery: Shipping within 48h with insurance against loss, theft, and damage for only €4.95.
  2. Standard Delivery: Shipping within 48h, free for any order of €29.00 and more.
  3. VIP Delivery: Express with fast shipping and a free EBOOK, priced at €6.90.

Choose the option that suits you best when placing your order.

Here are the full details of our shipping policy

We offer three delivery options to meet your needs:

  1. PREMIUM Delivery (Shipping within 48h) with insurance against loss, theft, or damage: €4.95.
  2. Standard Delivery (Shipping within 48h) free for orders of €29.00 and more.
  3. VIP Delivery: Express delivery with a free e-book, priced at €6.90.

Yes, we ship our products worldwide

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Warranty & Repair

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.

An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

100% Satisfaction or Your Money Back, No Hassle

Changed your mind? No problem! Return your piercing within 14 days for a full refund, no questions asked.

Free Express Shipping, Worldwide

Whether you're in Paris or Tokyo, we deliver your piercings for free in record time. Elevate your style, wherever you are.

Expert Support 24/7, Always Listening

Our piercing specialists are available 24/7 to assist you. Need help? Contact us via chat or contact form at any time.